FREQUENTLY ASKED QUESTIONS
What is The Sample Shoppe?
The Sample Shoppe is a curated collection of gowns by The White Magnolia Bridal Collection previously used as sample gowns available for purchase off-the-rack at a discounted price!
How do I know which appointment is right for me?
Fantastic question! Read our appointment descriptions to decide which experience feels right for you, for whatever part of the planning process you find yourself in!
May we bring champagne?
To avoid spills and maintain the integrity of the product, we do not allow outside food or beverages of any kind in our store.
Champagne and snacks are provided to VIP appointments ONLY.
However, we are happy to provide bottled water upon request!
Are kids allowed in the store?
We love little ones, but it is our store policy that we do not allow children below the age of 10 in our shop.
We have several heavy mirrors, racks, and other heavy decor items placed throughout our shop; we want to avoid any pinched fingers! Because we are a small space with few walls in between our suites, noise travels throughout our shop and can be heard in other appointments. We want to ensure we are providing you, your group, and all of our in-store customers with the very best experience. We want to avoid all possible distractions and give you our 100% focus to help you find the perfect gown and celebrate this experience with you and your guests.
We appreciate your understanding!
Where do the gowns come from?
The gowns were previously used as sample gowns for brides to try on at one of our seven White Magnolia boutiques (Jacksonville, Savannah, West Palm, Tampa, Atlanta, Nashville & Greenville) as well as our sister shops Magnolia Laine in Smyrna and Malindy Elene in Tampa.
Which designers will be available?
There will be a variety of gowns from all designers carried in each of our seven boutiques. These include Hayley Paige, Lazaro, Anne Barge, Pronovias, Allison Webb, Watters/Willowby/WToo and more! The number of gowns per designer will vary. Feel free to contact us if you are looking for a specific gown!
What condition are the gowns in?
Some gowns may look brand new while some gowns will show signs of wear and tear, but can easily be repaired in the alterations process and/or cleaned. We will provide a list of reccomended seamstresses and work closely with a fantastic cleaning company for your gown!
How often do you get new gowns?
We will be receiving gowns from our boutiques at least every other month. We do our best to make sure we always have at least 250 gowns in stock to choose from.
What size gowns are available?
The majority of our gowns range from a bridal size 10 - 12; however, we may have a select number of smaller or larger sizes available as well.
How do I pay for my gown?
Gowns must be paid for in full at the time of purchase. We accept all major credit cards. Unfortunately due to COVID-19 and the National Change shortage, we can not accept cash until further notice. If payment is made by check, pickup of the gown will be delayed by a week.
Do you have accessories?
Yes! We have a collection of bridal sashes/belts, jewelry, and veils.
Do you accept returns?
All IN-STORE purchases are final and we are unable to accept any returns.
All ONLINE purchases are eligible for return and a full refund is issued (excluding shipping) if merchandise is returned within 7 calendar days in the condition it was received in.